Frequently Asked Questions
1) IS FOOD AND DRINK INCLUDED IN THE PRICE?
Yes! The price of the tour includes a variety of delicious Polish dishes, refreshing beverages, and mouthwatering desserts. You'll also be guided by a knowledgeable and friendly tour leader who will ensure you have a fantastic experience.
2) DO YOU OFFER PRIVATE TOURS?
Absolutely! If you’re looking for a more personalized experience, we can arrange a private tour tailored to your preferences. Contact us with your details, and we'll craft an itinerary just for you.
3) WHAT HAPPENS IF I ARRIVE LATE?
To ensure the best experience for all guests, we follow a set schedule. Our guide will wait up to 5 minutes. If you’re running late, you may still be able to join at the first stop—just give us a call. If you are the only participant, the guide will wait up to 15 minutes before starting the tour.
4) HOW MUCH WALKING IS INVOLVED?
All locations on the tour are within walking distance. Expect walks of up to 20 minutes, though the exact distance may vary depending on the specific tour.
5) WHAT IS YOUR CANCELLATION POLICY?
Cancel up to 48 hours before departure for a full refund. Cancellations within 48 hours are nonrefundable.
6) SHOULD I TIP THE GUIDE?
Tipping is entirely optional but always appreciated. If you had a great experience, feel free to show your appreciation with a gratuity!